F.A.Q. (ENG)

Answers to the Frequently Asked Questions

Updated over a week ago
  1. Getting started

  2. Configuring Hardware

  3. Dashboard

  4. Account

  5. Wallets

  6. Payouts

  7. Referral program

Getting started

  1. What’s the difference between EMCD and another pools?

    • EMCD is the largest pool in Eastern Europe with a capacity of more than 1.6 EH/s. We offer one of the best commissions on the market of mining popular cryptocurrencies, minimum payment thresholds and the ability to receive daily accruals. EMCD operates on the FPPS model, which allows users to maximize their revenue from mining in the pool.

  2. Which coins can I mine?

    • The EMCD pool supports mining a large number of Proof-of-Work coins (link to read what it is). You can view the list of coins available for mining on the main page of the EMCD website.

    • Our team is constantly looking for new promising PoW projects. If you have a coin that you can recommend, please email us at [email protected] with details about the project.

  3. What payment methods are available?

    • All our pools use the FPPS payment method.

  4. Pool fees and minimum payout thresholds?

    • The pool commission on all coins is 1.5%. The minimum payout thresholds depend on the coin being mined.

  5. How do I start mining on an EMCD pool?

    • To start mining, you just need to create an account and connect your device to the pool.





Min output threshold






Bitcoin Cash Node





Bitcoin SV





Litecoin+ DOGE




LTC - 0.00001

Doge - 1











Ethereum Classic





Configuring Hardware

  1. How can I calculate the estimated income knowing the equipment?

  2. Why can't I see my workers on the EMCD pool?

    • The equipment takes 7-15 minutes to update the data on the first balls received by the pool. As soon as this happens, the equipment will be displayed on the site.

    • If the equipment does not appear on the site within 15 to 20 minutes, then contact our support service for help (via [email protected]).

  3. Which stratum server should I connect to?

    • For many of our mining pools, there are several URLs that you can connect your miners to. To improve connectivity and reduce latency (ping), we recommend that our miners connect to the region URL.

    • List of stratum servers based on location:

      • stratum + tcp: //gate.emcd.io: port - Russia

      • stratum + tcp: //eu.emcd.io: port - Europe

      • stratum + tcp: //kz.emcd.io: port - Kazakhstan

      • stratum + tcp: //cn.emcd.io: port - China

      • stratum + tcp: //us.emcd.io: port - USA

      • stratum + tcp: //ir.emcd.io: port - Iran

    • Ports:

      • BTC - 3333

      • LTC - 3434

      • BCHN - 5555

      • DASH - 8888

      • ETC - 7878

  4. What should I do if there are more than one device?

    • On the first device, for example, specify the name login. worker and on the second, specify the same login. only another worker for example login. worker2

  5. Why is the rejection rate so high?

    • Most often the problem occurs due to a high ping, check the speed of the Internet connection. RG (rejection rate) ~ up to 2%

  6. Can I mine on Nicehash through you?

    • Yes, but since the difficulty is set automatically, you may face a decrease in revenue

  7. What is merged mining?

    • It is the process of mining two or more cryptocurrencies at the same time. The advantage of merged mining is that you don't need to split the hashrate between mining multiple cryptocurrencies.

  8. What currencies does EMCD merged mining support?

    • In the EMCD pool, you can mine Litecoin (LTC) paired with Dogecoin (DOGE)

  9. Can I mine on HiveOS through you?

    • Yes

  10. Can I use the same name for multiple workers?

    • Yes, you are able to do that


  1. What is Watcher-link? How to use it?

    • Watcher-link shows statistics for all your workers online. To use this service, get an API key in the "Settings" section of your personal account, then go to watch.emcd.io and insert the API key.

  2. How do I add a subaccount?

  3. Why is the hashrate on the board lower than my local hashrate?

    • This is due to the fact that the pool does not work with hashes, it works with with shares, which, in turn, represent a statistical value. Based on the data sent by your workers for a certain period of time, the pool calculates and compiles a graph and hashrate statistics. The hashrate is used to inform and simplify the calculation of profitability, but in fact the pool makes accruals for the sent shares.

  4. How can I view my mining information?

    • You can view information about the operation of your devices and their statistics by clicking on the link pool.emcd.io/dashboard

  5. Why does the indicator near “My worker” is lit up yellow?

    • This means that the hourly hashrate is 30% lower than the daily hashrate. Check the connection speed or the "lstime" column in the "Miner Status" section. If the last share was formed more than 3-5 minutes ago, then presumably the Asic is "frozen".

  6. Why has the difficulty changed, but there are still no changes in the calculator?

    • The calculator shows the predicted data based on the profit of the pool for the day, so the actual cost for 1 TH/s can be viewed only 24 hours after the change in complexity.


  1. Where can I view my hashrate?

    • Go to your personal account pool.emcd.io/dashboard after that, go to the worker tab, you will see a list with all the devices and information about them

  2. Where can I view my balance?

    • Go to your personal account pool.emcd.io/dashboard after that, go to the statistics tab and find the “accruals and payments " section.

  3. Where can I specify my wallet for payment?

    • Go to your personal account pool.emcd.io/dashboard after that, go to the settings tab and find the "payouts" section.

  4. What happens if I don't specify a wallet for payment?

    • The funds will not go anywhere, but will stay on your account until you specify the wallet. NOTE: After specifying the wallet, the withdrawal will not be available for 24 hours for security reasons

  5. How can I protect my account?

    • To protect your account from various attacks, we highly recommend using the following security features: Two-factor Authentication (2FA): After the initial setup, you will need to use 2FA every time you make important changes to your account.

  6. How to enable Sms 2FA?

    • What is sms 2FA?

    It is the functionality of authorization confirmation via SMS. Our team has implemented this tool to secure your account. First of all, thanks to this method of protection, you can be sure that only you have access to your account. Protect your account by enabling two-factor authentication. You can choose one of the two available two-factor authentication methods: by phone number or using Google Authenticator.

    • How do I enable it?

      To enable two-factor authentication by phone number, do the following:

      1. Open “Settings”

      2. Scroll down to "Two-Factor Authentication"

      3. Confirm your phone number or enter it if you did not enter it before.

      4. Then, enter the code from SMS

      5. Move the "Confirmation by phone number" slider

      6. Congratulations! Your account now has additional protection. The next time you log into your account, you will receive an SMS to the specified number with a code that will need to be entered in the modal window that appears.


      Only one 2fa method can be active at a time (Google 2fa/SMS 2fa)

  7. How can I disable 2FA?

    • You can do it by yourself via setting.

    • If you cant do so please send an email to [email protected] from the email address to which the account is registered, with a detailed description of the situation.

  8. How do I change my password?

  9. What is promo code and how it works?

    • What is the promo code?

      The promo code is a special service from EMCD that allows you to get special terms for the company's products for a certain period.

    • How to activate the promo code?

      • The promo code can be activated in the "Settings" section in the personal account of the mining pool, next to the API key field

      • If the promo code is not valid or if its status is inactive, a pop-up message “The promo code is not valid” or “The validity period of the promo code has expired” will appear in a pop-up window.

      Some promo codes can be used together with the promotional code that the user currently has.

    • How will I know whether the promo code has been activated?

      After entering the promo code, a pop-up window will display the message “Promo code has been successfully applied”. To complete activation, click on the "Apply" button.

    • How can I view my activated promo codes?

      • After the promo code has been activated, all information will be displayed in the "Activated promo codes" section.

    • Do promo codes have an expiration date?

      Each promo code has its own terms of use, so be sure to read all the information provided about the code before applying it in your personal account.

    • What should I do if the promo code doesn't work?

      • Make sure you have entered the promo code correctly

        • You need to enter the code exactly as you received it, without spaces. Enter or copy the code in the "Settings" section in the personal account of the mining pool.

      • Do not forget to click on the "Confirm" button

      • CONTACT US

        • If you have checked all this and your promo code still doesn’t work, contact us via the chat on the site - just click the chat button (bottom right). We will figure out what the problem is.

  10. Custom notifications

    • What is it?

      It is the functionality for setting the notification types. You can choose what exactly you want to receive from EMCD via email/telegram bot.

    • How do I find custom notifications?

      Custom notifications are located in the Settings section at the very bottom.

  11. Telegram bot

    • How can I connect the tg bot?

      1. Follow the link in Telegram and press Start.

      2. Copy the code (see pic.)

      3. Go to Settings and go down to “Notification settings”

      4. Click on any field shown in the picture.

      5. In the new window, enter the code from the bot that you received earlier

      6. Done! The bot is now linked.


  1. What are wallets for?

    • Wallets are an essential addition to the EMCD infrastructure.
      With the help og the EMCD wallets you can:

  2. What is special about this functionality?

    • Automatic withdrawal

      • Now you can "mine" directly to EMCD wallets. Funds are received immediately after accruals, you do not have to wait for the standard payout time.

    1. Go to settings(Click currency of your choice (1) on the top right of the web-page, after that go to the settings)

    2. Find the "Payouts" window

    3. Check the box "Use EMCD Wallet" (2)

    4. Click "Save".

      • When the checkbox is activated, all funds will go to the mining account.

    • Coinhold (Deposits)

      • CoinHold is an analogue of low-risk bank deposits. Within the EMCD ecosystem, you can easily transfer wallet funds to the Coinhold service and store your savings on a profitable deposit (up to 7.2% per annum in cryptocurrency and up to 16.1% in stablecoins).

    • Hedge

      • Trading in the cryptocurrency market is a risky business that requires deep analysis, understanding of the mechanisms of the market, and experience in trading. Hedge is a risk management tool that protects a trader from unforeseen events in the market: the collapse of rates, default, inflation, devaluation, and other economic disasters.

    • The built-in exchanger

      • You can withdraw cryptocurrency to fiat right inside our services. The built-in exchanger allows you to exchange digital financial assets and withdraw fiat money to a card.

    • Free cryptocurrency withdrawal to any wallets

      • You can withdraw BTC from EMCD wallets to any other wallets for free (withdrawal within 24 hours). Urgent withdrawal is also available (within 15-30 minutes) with a commission (in the table below).

  3. How to add money to wallets?

    1. Go to the wallet tab and select the appropriate coin.

    2. Click on the Top Up button

    3. Send the appropriate amount to the specified wallet.

  4. Supported coins



Min deposit

Min withdrawal


Withdrawal fee






0.0005 BTC within 60 minutes






0% within 24 hours

Bitcoin Cash

Bitcoin Cash



Bitcoin Cash

0.001 BCH within 60 minutes

Bitcoin Cash

Bitcoin Cash



Bitcoin Cash

0% within 24 hours






0.0017 LTC within 60 minutes






0% within 24 hours






$1 within 5 minutes






$1 within 5 minutes





$1 within 5 minutes






$1 within 5 minutes


  1. How can I view my balance and mining income?

  2. How can I change the minimum payout?

    • Go to your personal account pool.emcd.io/dashboard after that, go to the “Settings "tab and find the "Payouts" sections.

  3. When will I receive my payment?

    • Payments on BTC, BCHN, LTC, DASH, ETH and ETC coins are made daily between 16:00 and 17:00 (GMT+3) during the day (GMT+3). Payments on BSV are made during the day (GMT+3).

  4. Where can I check the TXID of the payout?

    • Go to your personal account pool.emcd.io/dashboard after that, go to the payouts tab and find the TXID next to the nearest payout

  5. Every day there are different accruals and average hashrate, what does it depend on?

    • The profitability of each user working with the remote control under the FPS reward system depends on such factors as: the complexity of the network, the number of transactions in the network and their commissions.

  6. Why didn't I get my daily payment?

    • If you see in your personal account that the payment on the pool has passed, but your wallet is empty, then first of all you need to check whether there is a transaction in the blockchain using txid. If there is a transaction, wait for the required number of network confirmations. If there is no transaction, and the coins are debited from the wallet, contact technical support.

  7. Can I suspend payments?

    • Yes, if you were hacked or lost access to your wallet, please contact technical support.

  8. Do I have to pay a transaction fee on my payouts?

    • The transaction fee is paid by the pool.

  9. What happens if my wallet address changes?

    • If this happens, then most likely your account is compromised. You should immediately contact the support service via the support email [email protected] You can specify the wallet for payment only once, but if your wallet has changed, please contact us via support.

Referral program

  1. How does the referral program work?

    • The EMCD referral program has 1 level: the referrer receives a reward only for those users who registered using his referral link. In other words, if Ann invited Bob, and Bob invited Stan, then Ann will receive a reward only for Bob's hash rate. Moreover, the higher the referral's hashrate, the greater the reward: from 0.05% to 0.5% of the referral's profit. Thus, using the referral program, you can earn from 3% to 30% of the pool's income. For example, if Bob's hash rate for BTC is 500 Th/s, Ann will save 3% of the pool commission. And if 30,000 Th/s – then 17%.

    • More detailed information on the gradation of referral percentages and the dependence on the hash rate is available in your personal account.

  2. Where can I see my referral income?

    All information about the referral program is available in the user's personal account on the EMCD platform:

    • current total hash rate of attracted users;

    • the rate of referral remuneration in the current month;

    • the projected rate of referral rewards for the next month;

    • history of referral charges and payments;

    • list of referrals;

    • the total amount of payments for the referral program.

  3. How much can I earn on the referral program?

    • Your income from participation in the EMCD referral program depends on the hash rate of the referred users. The higher the referral's hash rate, the greater the reward: from 3% to 30% of the pool income, which makes up from 0.05% to 0.5% of the referral’s income. You can familiarize yourself with the detailed conditions of referral rewards for each coin in your personal account.

    • Also you can use the referral calculator

      • In the authorized version (in the "Referral program" section), the calculator automatically enters the current referral level and referral hash rate of the user.

  4. When do the referral program payouts occur?

    • Referral charges are withdrawn every Friday at 06: 30 (GMT+3) Moscow time

  5. What is the minimum payout threshold?

    • The minimum payout threshold for the referral program is 10000 satoshi

  6. I registered a friend using the link, but he did not appear in My referrals, why? What should I do now?

    • It is possible that he previously went to the EMCD site from another source. A friend needs to write to Us by email [email protected] with a request to specify it as your referral. To do this, he will need to specify his and your username.

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