What should I know before deleting my account?
If you delete your account, any unpaid confirmed rewards are lost and can’t be restored (clauses 3.9 and 3.10 of the Terms of Service).
What should I do before deleting my account?
Check your payout amount on the Dashboard.
Make sure your payout address is correct and wait for your payout. A payout is sent only once your payout amount reaches the minimum threshold.
How do I delete my account?
Send a request in any form to [email protected]. If you’d like, let us know why you’ve decided to leave — it helps us improve.
What happens if I don’t sign in for a long time?
If you don’t sign in to your account for more than a year, it may be restricted or closed (clause 3.8.5 of the Terms of Service). To keep access, keep your email and payout address up to date.
Still have questions?
Our support team is always available:
email us at [email protected];
tap the letter E in the app or shake your phone;
click the support chat in the bottom-right corner of the website.
