Funds in your EMCD account are distributed across different accounts based on their purpose. This separation keeps the coins you use for everyday operations separate from the funds used for mining, trading, or card payments.
All accounts belong to a single EMCD account. You do not need separate login credentials for them. All accounts are created automatically when you register your account.
Available account types
Main account. Used for Top up, withdrawals, internal transfers, coin conversion, and other EMCD product operations.
Mining account. Used to track mining Rewards before they are withdrawn.
Trading account. Used for placing deals in the trading terminal.
Card account. Used to pay for goods and services with your payment card.
Why your total balance and available balance may differ
Your total balance may include funds across multiple accounts, but each operation uses a specific account. For example:
coin conversion uses the Main account;
deals in the trading terminal use the Trading account;
mining Rewards are first credited to the Mining account;
card payments are deducted from the Card account.
If your Main account does not have enough funds, check your other accounts. You may need to complete an internal Transfer first.
Is there a fee for transfers between accounts?
Transfers between the Main account, Mining account, and Trading account are processed within EMCD and do not incur a Network fee.
Top-ups to the card balance are subject to the card's terms of use and may include a separate fee.
How to choose the right account
Choose the account based on what you want to do:
to receive, transfer, or convert coins, use the Main account;
to trade in the trading terminal, Transfer the required amount to the Trading account;
to view your mining Rewards, open the Mining account;
to pay with your card, use the Card account.
What should I do if I have a problem?
If your funds are included in your total balance but are unavailable for an operation, check which account they are in. Also review your internal transfer history.
If a transfer between accounts remains in progress for an extended period or your balance has not been updated, do not repeat the operation and contact EMCD Support.