The Main account is the primary balance in EMCD Wallet for everyday cryptocurrency operations. You can use it to receive and store coins, transfer funds, make internal transfers, and use the Converter.
What the Main account is used for
The Main account supports:
topping up by wallet address;
withdrawals to an external wallet address;
transfers to an EMCD wallet address;
transfers by email or phone number;
coin conversion;
buying and selling coins through available payment providers;
Transfer funds to the Trading account;
topping up supported EMCD products.
The availability of specific operations depends on the coin, country, identity verification level, and platform.
How to top up the Main account
Open Assets on the website or Home in the app.
Select Top up.
Select an available option: a blockchain transfer or a purchase through a payment provider.
Follow the on-screen instructions.
When topping up through the blockchain, always select the same network used by the sender.
How to use funds from another account
To trade in the trading terminal, Transfer coins from your Main account to your Trading account. This transfer is processed within EMCD and does not incur a Network fee.
Mining Rewards can be transferred from your Mining account to your Main account if this option is available for your account. After that, the funds can be used for other operations.
You cannot Transfer funds from the Main account back to the Mining account.
The card balance can be topped up in accordance with the card's terms of use. This is a separate operation and not a free transfer between balances.
Can I close only the Main account?
The Main account is part of your EMCD account. It cannot be closed separately. To remove it, you must delete your entire account.
What should I do if I have a problem?
If a deposit or withdrawal is not displayed, open your transaction history and check its status.
If the operation is being processed on the blockchain, prepare the transaction hash, network, wallet address, amount, and time of the operation, then contact EMCD Support.
If your funds are on another account, first complete an internal Transfer. If the transfer has already been created but your balance has not been updated, do not create another operation and contact EMCD Support.