1. Ad is inactive
Check the status in the My Advertisements section. An ad will not be displayed if:
It was manually disabled
It was automatically deactivated by the system
The available amount is temporarily unavailable for trading
Only active advertisements with available balance are shown on EMCD P2P.
2. Insufficient balance or limit mismatch
An ad may not be displayed if its parameters do not match the actual balance. This happens when:
The available balance is below the minimum order limit
Funds are locked in other active orders
The set limit range exceeds the available balance
Until the balance meets the ad conditions, it will not appear in listings.
3. Does not match buyer filters
Filters are applied when searching for ads, such as:
Currency
Payment method
Bank or payment system
Amount range
Trade direction (buy/sell)
If the ad parameters do not match selected filters, it will not appear in search results, even if it is active.
4. Account requirements not met
To publish and display advertisements, the following is required:
Completed identity verification (KYC)
Enabled two-factor authentication (2FA)
A payment method with valid details and a matching account holder name
If KYC is incomplete, 2FA is disabled, or payment details do not meet requirements, the advertisement may be removed or its visibility limited.
5. P2P trading restrictions or rule violations
An advertisement may be hidden if the system detects violations, such as:
Frequent order cancellations
Repeated delays in confirming payment or releasing crypto
Complaints from counterparties
Attempts to move communication or payments off-platform
Prohibited information in ad terms
If orders are canceled more than three times in a row, access to P2P trading may be temporarily restricted for 24 hours. During this period, active ads are automatically removed from listings.
6. Security checks or risk controls
The system may temporarily hide an advertisement during internal checks. This can happen in cases of:
Unusual trading activity
Sharp price deviations from the market range
Suspected processing activity
Risky payment details
Prohibited content in the ad
Reports or signals of suspicious transactions
During the review, ad visibility may be limited.
7. Low position in listings
The list of advertisements is generated automatically. Position depends on:
Price competitiveness
Available volume
Order processing speed
Completed trade statistics
Dispute history
If the price is less competitive or account performance is lower, the ad may appear lower in the list.
8. Temporary technical issues
In some cases, an advertisement may not be visible due to:
Platform interface updates
Data synchronization
Unstable internet connection
In such cases, refresh the page or check the ad status again.
Important note
If the advertisement is active, the balance meets all requirements, and no restrictions apply but it is still not visible, contact EMCD P2P support and provide the advertisement ID for verification.