What Does Confirm Release Mean?
The Confirm Release button is the seller’s final action in a P2P order. Once clicked:
The cryptocurrency is released from escrow and transferred to the buyer
The order is marked as completed
The transfer cannot be reversed
For this reason, release should be confirmed only after payment has been fully verified.
When Should the Release be Confirmed?
Confirm the release only after fiat funds have been successfully credited to the account.
Before clicking the button, ensure that:
Payment has been received in the designated bank account or payment app
The amount fully matches the amount specified in the order
The transfer currency matches the order terms
The sender’s name matches the name listed in the buyer’s P2P account
Rely only on information from the bank or payment system, not on messages in the order chat.
When Should the Release not be Confirmed?
Do not confirm the release if:
The buyer marked the order as Paid, but the funds have not been credited
The buyer sent a screenshot or receipt in the order chat, but the funds have not been received
The receipt shows the transfer as Processing or Pending
An SMS notification about the transfer was received, but the funds are not visible in the account
Screenshots, receipts, and notifications are not sufficient proof of payment without actual funds being credited.
In case of doubts or dispute, open a dispute and submit the order for review by customer support.
When to Avoid Delaying the Release?
Confirm the release without delay if:
The funds have been fully credited and are available
The amount and currency match the order terms
The sender’s details match the buyer’s account information
Unjustified delay in releasing cryptocurrency after confirmed receipt of payment may be considered a violation of P2P trading rules and may result in action by the platform.