How P2P cryptocurrency selling works
When selling cryptocurrency via P2P, a seller either creates an order or accepts an existing buy order. The buyer transfers fiat funds directly to the seller’s payment details, after which the seller confirms receipt of payment and releases cryptocurrency from escrow.
On EMCD P2P, the seller’s cryptocurrency is locked in escrow for the duration of the order.
When funds are received
Fiat funds are transferred directly from the buyer to the seller’s payment details.
The processing time depends on the selected payment method and the bank or payment system:
Bank transfers may take from a few minutes to several hours
Transfers to e-wallets are usually processed faster
International transfers may take longer
EMCD P2P does not process fiat transfers.
When to release cryptocurrency
Cryptocurrency should be released only after funds have been credited to the seller’s account.
Before releasing cryptocurrency, verify:
Receipt of funds
Transfer amount
Payment status
The Paid status in the order does not confirm receipt of funds.
Buyer marked Paid but funds did not arrive
If the buyer marked the order as paid but funds have not been received:
Do not release the cryptocurrency
Check account balance and transaction history
Contact the buyer via the order chat
If necessary, open a dispute
Can an order be cancelled
An order can be cancelled if the buyer has not completed payment.
Once the buyer marks the order as Paid, cancellation becomes unavailable until verification or dispute resolution is completed.
What to do if the buyer sends a different amount
If the transferred amount differs from the order amount:
Do not release the cryptocurrency until the issue is clarified
Use the order chat to confirm the details
Open a dispute if necessary
Can communication happen outside the platform
The order chat is the primary communication channel between both parties.
Any information or agreements made outside the platform may not be considered during dispute resolution
What to do in case of a suspicious payment
The following situations may be considered suspicious:
Payment from a third party
Mention of cryptocurrency in the payment reference
Attempts to rush cryptocurrency release outside the standard process
In such cases, the order may be escalated to a dispute for further review
Can third-party payment details be used
Using third-party payment details may lead to additional verification, restrictions, or disputes related to the order
What happens during a dispute
If the parties cannot resolve the issue, the order is escalated to the support team for review.
During dispute review, the following may be considered:
Order details
Chat history
Payment confirmation
Transaction data
After review, the support team makes a decision in accordance with the platform rules.
Are there fees for selling crypto
EMCD P2P may charge fees for placing ads or completing orders, depending on the platform conditions.
Banks or payment systems may also charge fees for fiat transfers.
How to reduce risks when selling cryptocurrency
To reduce the risk of disputes:
Always verify receipt of funds through the banking or payment app
Use only the order chat for communication
Release cryptocurrency only after confirmed receipt of funds