P2P platforms allow users to directly exchange cryptocurrency for fiat. This format offers flexibility and freedom, but it requires attentiveness and strict adherence to basic security rules.
This guide explains how to protect funds when trading on EMCD, what to watch for, and how to act in suspicious situations.
Important to Know: EMCD will never:
Ask users to release cryptocurrency before fiat funds are actually credited to your account
Request personal data (email, phone number, messenger contacts) in the order chat
Require transfers outside the P2P platform
Guarantee the processing speed of a bank transfer
If someone claims to represent EMCD and requests any of the above actions, it is fraud.
How to Protect Funds from P2P Fraud
When buying cryptocurrency
1. Transfer fiat only within an active order
Do not send funds outside a created order. Monitor the timer. Ensure there is enough time to:
Complete the transfer
Return to the order
Click Confirm send
If payment is not confirmed in time, the order will be automatically canceled.
2. Use only the specified payment method
Do not change payment details or agree to alternative transfer methods. This may lead to a dispute or order suspension.
3. Communicate only in the order chat
Do not move to messengers or social media.
Communication outside the P2P platform is not considered during dispute review.
4. Evaluate the price critically
If the purchase price appears suspiciously low compared to the market level, it may indicate fraud. In such cases, choose another seller.
5. Do not give in to pressure
If the counterparty applies pressure or demands immediate release of cryptocurrency, this is a red flag. Stay calm and verify all information.
6. File an appeal if necessary
If a dispute arises, initiate an appeal.
The cryptocurrency remains in escrow until the dispute is resolved.
When selling cryptocurrency
1. Release cryptocurrency only after funds are credited
Verify the receipt of fiat in the banking app or e-wallet. Do not rely on screenshots, videos, SMS messages, or statements from the buyer. The only valid confirmation of payment is the actual credit of funds to the account.
2. Verify the payment amount
Do not release cryptocurrency if the full amount has not been received, even if the buyer promises to pay the remainder later.
3. Ensure the payment is made in a single transaction
If the buyer proposes splitting the payment into multiple transfers, risk increases.
It becomes harder to match the payment to a specific order
The likelihood of errors, delays, and disputes increases
The risk of partial payment or manipulation rises
4. Accept payments only from the counterparty listed in the order
The sender’s name must match the verified name of the buyer.
5. Do not accept third-party payments
Transfers from third-party accounts significantly increase the risk of chargebacks and fraud.
6. Evaluate unusually high prices critically
If the offer price is significantly above market level, exercise caution. High prices are sometimes used to involve sellers in complex fraud schemes.
7. Communicate only within the order chat
Only conversations within the platform are considered during dispute resolution. Any instructions or agreements made outside the platform remove escrow protection.
8. Initiate an appeal immediately if doubts arise
While the order is active, cryptocurrency remains in escrow. Do not cancel the order independently if fraud is suspected.
What to Do in Case of a Scam Attempt
If fraud is suspected or has already occurred, act calmly and systematically.
1. Do not cancel the order yourself
Canceling may remove escrow protection and complicate dispute resolution.
2. Immediately initiate an appeal
Click File an Appeal to start the dispute process.
As long as the order remains active, the cryptocurrency stays in escrow.
3. Preserve all evidence
Prepare materials that will help support an objective review of the case.
Order chat history
Proof of transfer or bank statement
Receipts and confirmations
Suspicious emails or messages
Order ID
The more accurate the information provided, the faster the appeal can be reviewed.
4. Communicate only through official EMCD support channels
Do not switch to third-party messengers and do not trust support messages outside the platform.
Security Is the User’s Responsibility
P2P security begins with attentiveness and strict compliance with platform rules. Escrow protects you only when you act correctly.
If something appears unusual, illogical, or suspicious — stop and initiate an appeal. Do not make decisions under pressure.
Never release cryptocurrency before actual crediting of funds. Always verify — order ID, amount, sender, transfer time.
Caution, consistency, and fact-checking are your strongest tools for safe P2P trading.