P2P platforms allow users to directly exchange cryptocurrency for fiat. This format offers flexibility and freedom, but it requires attentiveness and strict adherence to basic security rules.
This guide explains how to protect funds when trading on EMCD, what to watch for, and how to act in suspicious situations.
Important to Know: EMCD will never:
Ask users to release cryptocurrency before fiat funds are actually credited to your account
Request personal data (email, phone number, messenger contacts) in the order chat
Require transfers outside the P2P platform
Guarantee the processing speed of a bank transfer
If someone claims to represent EMCD and requests any of the above actions, it is fraud.
How to Protect Funds from P2P Fraud
When buying cryptocurrency
1. Transfer fiat only within an active order
Do not send funds outside a created order. Monitor the timer. Ensure there is enough time to:
Complete the transfer
Return to the order
Click Payment Sent
If payment is not confirmed in time, the order will be automatically canceled.
2. Use only the specified payment method
Do not change payment details or agree to alternative transfer methods. This may lead to a dispute or order suspension.
3. Communicate only in the order chat
Do not move to messengers or social media.
Communication outside the P2P platform is not considered during dispute review.
4. Evaluate the price critically
If the purchase price appears suspiciously low compared to the market level, it may indicate fraud. In such cases, choose another seller.
5. Do not give in to pressure
If the counterparty applies pressure or demands immediate release of cryptocurrency, this is a red flag. Stay calm and verify all information.
6. File an appeal if necessary
If a dispute arises, initiate an appeal.
The cryptocurrency remains in escrow until the dispute is resolved.
When selling cryptocurrency
1. Release cryptocurrency only after funds are credited
Verify the receipt of fiat in the banking app or e-wallet. Do not rely on screenshots, videos, SMS messages, or statements from the buyer. The only valid confirmation of payment is the actual credit of funds to the account.
2. Verify the payment amount
Do not release cryptocurrency if the full amount has not been received, even if the buyer promises to pay the remainder later.
3. Ensure the payment is made in a single transaction
If the buyer proposes splitting the payment into multiple transfers, risk increases.
It becomes harder to match the payment to a specific order
The likelihood of errors, delays, and disputes increases
The risk of partial payment or manipulation rises
4. Accept payments only from the counterparty listed in the order
The sender’s name must match the verified name of the buyer.
5. Do not accept third-party payments
Transfers from third-party accounts significantly increase the risk of chargebacks and fraud.
6. Evaluate unusually high prices critically
If the offer price is significantly above market level, exercise caution. High prices are sometimes used to involve sellers in complex fraud schemes.
7. Communicate only within the order chat
Only conversations within the platform are considered during dispute resolution. Any instructions or agreements made outside the platform remove escrow protection.
8. Initiate an appeal immediately if doubts arise
While the order is active, cryptocurrency remains in escrow. Do not cancel the order independently if fraud is suspected.
What to Do in Case of a Scam Attempt
If fraud is suspected or has already occurred, act calmly and systematically.
1. Do not cancel the order yourself
Canceling may remove escrow protection and complicate dispute resolution.
2. Immediately initiate an appeal
Click File an Appeal to start the dispute process.
As long as the order remains active, the cryptocurrency stays in escrow.
3. Preserve all evidence
Prepare materials that will help support an objective review of the case.
Order chat history
Proof of transfer or bank statement
Receipts and confirmations
Suspicious emails or messages
Order ID
The more accurate the information provided, the faster the appeal can be reviewed.
4. Communicate only through official EMCD support channels
Do not switch to third-party messengers and do not trust support messages outside the platform.
Common Fraud Schemes
1. Fake Payment Confirmation
The buyer sends a screenshot, video, or PDF receipt allegedly proving payment and insists on the release of cryptocurrency. This is often accompanied by pressure:
Check later.
Release now or there will be problems.
The system is delaying the payment.
The goal is to prompt the release of cryptocurrency from escrow without actual receipt of funds.
Important: visual confirmations can be easily forged. The only reliable proof is the actual crediting of funds to bank account or wallet.
2. SMS Fraud
An SMS or push notification may be received that appears to be from a bank confirming a deposit. At the same time, the buyer claims the payment has already been made and demands immediate release.
Fraudsters may use:
Sender ID spoofing
Phishing notifications
Third-party messaging services
Important: a notification does not equal a completed transaction. Funds are considered received only when they appear in an official banking app or statement.
3. Chargeback Fraud
The buyer uses a payment method that allows reversing or disputing the transfer. After receiving the cryptocurrency, they initiate a chargeback through their bank or payment system.
As a result:
Cryptocurrency has already been released from escrow
The bank may return fiat funds to the sender
The legitimacy of the transaction may need to be proven
Such disputes are often complex and lengthy.
Risk increases significantly if:
Payment comes from a third party
The sender’s name does not match the order
A reversible payment method is used
4. Double Payment Scheme
The fraudster creates two identical orders almost simultaneously for the same amount to create confusion.
Possible scenarios:
One order is never paid
A receipt from a third party is provided
A false impression of completed payment is created
Funds are credited and cryptocurrency is released without carefully matching the order ID, amount, sender name, and transfer time.
Later, the fraudster claims the payment was for the second order. In reality, only one order was paid, but crypto may have been released twice.
This scheme relies entirely on inattention.
5. Triangle Scheme
White Triangle
The counterparty acts as an intermediary between two transactions on different platforms. They buy crypto in one place and sell it in another, using third-party payment details.
This is not always direct fraud, but it creates high risk.
The sender’s name does not match the order
The payment is not directly linked to the counterparty
Dispute resolution becomes more complicated
Involvement in a complex appeal may occur due to mismatched transaction parties.
Black Triangle
The fraudster builds a chain involving three parties.
Crypto seller
Fraudster — buyer in the order
Third party — a person unrelated to P2P trading
The fraudster sells goods or services to the third party outside the crypto sphere and provides them with your payment details. The third party transfers fiat, believing payment is being made for a purchase. Funds are credited and cryptocurrency is released to the fraudster. Later, the third party realizes they were involved in a scam and initiates a chargeback.
As a result:
Cryptocurrency is already released
The bank may withdraw fiat funds
Involvement in an investigation may occur
6. Fake EMCD Support
The fraudster impersonates EMCD support by:
Writing in the order chat
Contacting you via third-party messengers
Sending fake notifications
The goal is to prompt the release of cryptocurrency before funds are credited.
Common manipulation tactics:
Funds are already in escrow
Payment will be credited after release
The account will be blocked
Complete the order urgently
Important: EMCD support will never request the release of cryptocurrency before confirmed crediting of fiat funds to the account.
Security Is the User’s Responsibility
P2P security begins with attentiveness and strict compliance with platform rules. Escrow protects you only when you act correctly.
If something appears unusual, illogical, or suspicious — stop and initiate an appeal. Do not make decisions under pressure.
Never release cryptocurrency before actual crediting of funds. Always verify — order ID, amount, sender, transfer time.
Caution, consistency, and fact-checking are your strongest tools for safe P2P trading.